Shipping & Returns
Free standard shipping is available on all orders from the UK.
Orders under £100GBP have a standard shipping fee of £16GBP
Free international shipping is available on all orders over £100GBP
Upgraded Tracked, Signed & Express shipping options are available at checkout when selecting shipping method.
Note to German Customers
Unfortunately, as of 1st June 2022 we are unable to ship to Germany due to packaging registration fees (despite shipping in recyclable packaging). We deeply apologise for this but unfortunately being a small business we don't have the resources to cope with these.
Free Standard methods are as follows:
UK Delivery - will be sent via Royal Mail First Class - estimated between 1-3 working days.
International Delivery - will be sent via International Standard - estimated between 3 - 7 working days but can be up to 14 working days.
All items will be dispatched within 3 working days of receiving payment (not including UK Bank Holidays or weekends).
If you are not happy with your purchase for whatever reason, we are happy to refund the item minus shipping costs incurred with the transaction. International Returns will be refunded minus any customs fees attracted by sending the item back to the UK.
However, we must be informed within 14 days once the item has been delivered.
International customers MUST display "return to sender" largely and clearly on the packaging otherwise it may attract undue customs charges that will be deducted from any refund.
Goods should be posted back in the same condition they were sent out and returned in their original packaging and unworn/unused. We reserve the right to deduct a charge we see fair if the item shows signs of usage including perfume/washing powder and/or has been returned in a condition that leads to diminished value.
Please make sure to check all your measurements as this lowers the chance of returns, meaning less cost for yourselves and us and less CO2 from shipping
Please return any items in strong packaging and with some form of tracking as we can't be held responsible if the item is lost/damaged on return.